Adapt Oak & White Office Desk with Black frame
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- Free next working day delivery
(on orders placed before 10am)
- Brand: Dams
- Type: Office Desk
- Dimensions: W: 1200mm D: 600mm H: 725mm
- Base Material: MDF / Metal
- Finish: White & Oak
- Assembly Type: Home Assembly
- Item Code: E126-K-WO
Free Next Working Day Delivery
We offer free next working day delivery on all orders placed before 10am. Our free delivery policy covers mainland UK, with additional courier charges for the Isles, Northern Ireland and parts of Scotland. If you reside in these areas, please contact us before ordering and we will be happy to provide you with a quotation for the shipping cost. If an order is placed that requires additional shipping fees, we will contact you before accepting payment for your order.
Returns & Refunds Summary
Whilst every care is taken to ensure your order arrives with you safely, occasionally accidents do happen and a replacement may need to be provided. In the unlikely event that you wish to request a refund or report a fault with your product, the following guidelines will ensure your issue is resolved as quickly as possible:
Reporting a Damaged Item
• Upon arrival, we recommend checking the packaging for any signs of damage before you sign for the item. If you accept the item with damaged packaging, taking a photo of the damaged areas will help us to process and provide a replacement as quickly as possible.
• If your item is visibly damaged on delivery, please refuse the product and sign for as 'damaged' or 'wrong item sent' with the courier.
• Take photographs of the damaged areas to assist with resolving the issue.
• Damaged items must be reported to our customer services department within 24 hours of delivery, we cannot accept liability after this time.
• Fenstone will either supply a replacement product or send you a replacement part to resolve the issue. The cost of the item and the postage will be covered free of charge.
• When a collection is organised, please have the item ready on the ground floor as some couriers will only collect from your doorstep.
Requesting Missing Parts
If you believe a part is missing from your order, please report this within 24 hours and quote the part number from the assembly instructions. We will supply a replacement free of charge as quickly as possible. In stock replacement parts will normally arrive within 72 hours.
Please do not attempt to construct your item until all the parts are present.
What should I do if I decide I don’t want my goods before they arrive?
If you decide you no longer want your goods before they arrive, we may be able to recall your consignment from our courier. A full refund will then be given minus the cost of shipping.
What should I do if I decide I don’t want my goods once they have arrived?
The goods must be returned within 30 days unopened and in their original condition with the cost of return postage paid by the customer before a refund is given.
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